Help & FAQ

Direct messaging lets fans and creators chat privately. Here's how it works:

Free messages: By default, creators' inboxes are open to anyone. If a creator has turned on a messaging limit, non-subscribers get a small number of free messages per conversation. Once that runs out, fans can keep chatting by sending a gift-locked message (a small coin gift) or by subscribing to the creator. Creators configure their own free-message limit in Settings → Messaging.

Gift-Locked messages: Creators can send special locked messages that require a coin gift to view. These messages don't count toward the free message limit, and they appear with a premium card and blurred preview. By default, unlock access is permanent. Creators can instead choose a 7-day lock in the Gift-Lock setup overlay. With a 7-day lock, fans keep access for 7 days, then the message relocks and they can gift again to reopen it.

Lock indicators: Creators can see which of their locked messages have been unlocked, a 🔒 means no one has unlocked it yet, and a 🔓 with a count shows how many fans have paid to view it. A 7-day lock badge marks timed unlocks for both creators and fans.

Media: You can send images (JPEG, PNG, GIF, WebP) and videos (MP4, WebM, MOV) in messages. Video files are limited to 10 minutes and 150 MB per file. Up to 10 files per message.

Reactions: React to any message with emoji reactions (❤️, 👍, 🔥, and more). One reaction per person per message.

Replying: Reply to specific messages or to posts. A reply preview shows the original message above your composer.

OMB Live is a web app. Instant alerts need a quick one-time setup:

1. iPhone (Safari): Tap Share → Add to Home Screen, open the new icon, then allow notifications.
2. Android (Chrome): Tap Install / Add to Home screen (or Allow when asked for notifications).
3. Desktop: Click the install icon in the address bar, then allow notifications.

You can check your setup anytime in Settings → Notifications. Email backups for new messages stay on by default, even if push is off.

To become a creator on OMB Live:

1. Go to your Settings page
2. Complete PayPal onboarding to set up payouts
3. Verify your identity with PayPal (required before your first payout)
4. Set your subscription price and start posting content

You need a connected PayPal account to post paid content. You can keep earning while identity verification is pending. Payouts unlock after verification succeeds.

OMB Live is a platform for adults 18+. Creators share the content their subscribers pay for within our clearly defined content policy. Here is a quick summary:

Allowed: a wide range of creator content featuring verified adults 18+, within the rules of our content policy.

Not allowed: sexually explicit content, content that sexualizes minors, non-consensual intimate imagery, bestiality, incest, prostitution and escort services, and off-platform solicitation that bypasses our payment system.

The full rules are in our content policy.

Creators set their own subscription price. Fans can subscribe from the creator's profile page. You can choose between monthly or annual billing:

• Monthly, Pay the creator's set price each month.
• Annual, Pay 10× the monthly price once per year (save 2 months).

When you subscribe, you'll be charged exactly the membership price you see on the creator's page. Processing fees are not added on top of the price you see.

You can cancel at any time from your account. Access continues until the end of your current billing period, no refunds for partial periods.

Price changes: If a creator raises (or lowers) their list price, you keep the rate you subscribed at for as long as your subscription stays active, including renewals. New fans pay the updated price. If you cancel and subscribe again later, you pay the then-current list price.

For creators: When someone becomes a member of your page, we reward you from the Creator Fund. The reward rate and schedule are in Studio. Rewards are added to your balance and are available for withdrawal after a brief settlement period. Changing your list price only affects new members. Existing fans stay on their locked-in rate until they cancel.

Existing subscribers are grandfathered at the rate they signed up at. Renewals keep charging that locked-in amount until the fan cancels.

New subscribers always pay the creator's current list price. Changing the price does not cancel existing subscriptions or force fans onto the new rate.

If a fan cancels and later resubscribes, they pay the then-current list price.

OMB keeps a Creator Fund and rewards creators when fans join memberships or unlock premium content. The fund is held by OMB Live. The reward rate and schedule are in Studio. PayPal may charge a separate processing fee on transfers.

Auto-payouts run weekly on Mondays once your available balance reaches $20.00 and your identity is verified. A processing fee of 3.7% + $0.50 is deducted before funds are sent to your bank account via PayPal (typically 2-5 business days). You'll receive an itemized email receipt when your payout is sent.

Important: New earnings have a 7-day settlement period before they become available for withdrawal. This helps protect against chargebacks and ensures only settled funds are paid out. Your Earnings dashboard shows both your pending and available balances.

Example: $20.00 payout

Payout email includes: Gross amount, processing fee breakdown, net deposited amount, and a list of all transactions included in the payout.

New creators must verify with PayPal before their first payout. Fans can still subscribe and send gifts while you verify. Your ID and selfie are handled and stored by PayPal, not on OMB Live servers.

1. After your first earnings, we email you a verification reminder
2. Open Settings → Payouts or your Studio → Earnings page
3. Tap Verify identity
4. Upload a government ID (passport, driver's license, or ID card) and take a selfie on PayPal's hosted flow

The flow usually takes about 2 minutes. Verified creators also get a Verified badge on their profile. If PayPal needs another try, the same button lets you retry. Payouts stay locked until verification succeeds. Existing creators already on the platform before this requirement were grandfathered and do not need to re-verify.

Refunds: If a refund is issued, the full transaction amount is deducted from the creator's balance. The platform's service fee is retained since the service was already provided. PayPal's processing fee is non-refundable and is absorbed by the creator.

Chargebacks: If a fan disputes a charge with their bank, the disputed amount plus PayPal's chargeback fee (typically $15) is deducted from the creator's balance.

We handle all refund and chargeback administration on behalf of creators. The 7-day settlement period helps ensure that disputed funds are not paid out before they can be reversed.

Creators can create discount coupons from their Studio → Promotions page. Each coupon generates a shareable link that fans can use to get a discount on their subscription.

For creators:

• Create coupons with percentage or fixed-amount discounts
• Set duration (single use, forever, or limited)
• Limit the number of redemptions or set an expiry date
• Share the link on social media, in DMs, or anywhere
• Track how many times each coupon is used

For fans:

If a creator shares a coupon link with you, the discount is automatically applied when you subscribe. The coupon code is included in the link, just click and subscribe.

Fans can send gifts to creators from their profile page or from individual posts. These are one-time payments processed through coins, and gifts are tokens of appreciation that support creators through the Creator Fund.

VIP posts: Some creators offer premium content that requires a gift to unlock. When you gift on a VIP post, the content is unlocked immediately.

Gifts also climb supporter levels and gift goal galleries, so fans are recognized for their appreciation.

You can delete your account from Settings → Account → Delete Account. Once confirmed, the following happens:

What is deleted:

• Your username, email, display name, bio, avatar, and banner
• Your subscription and follow relationships
• Your likes, comments, message reactions, and push subscriptions
• Your coin balance and all account settings

What is kept (for legal and financial compliance):

• Transaction records, including purchases, subscriptions, gifts, and payouts
• Content you posted remains accessible to users who purchased it
• Messages you sent remain accessible to their recipients

For creators: Active subscriptions are canceled at the end of the current billing period. Any available balance above $20 is automatically paid out. Subscribers are notified. Pending payouts must be resolved before deletion.

For fans: Active subscriptions are canceled immediately. Unused coins are forfeited.

If you signed up with Google, you'll receive a verification code by email to confirm the deletion. If you signed up with a password, you'll need to enter it.

OMB Live is where fans join memberships and support creators directly, so it works alongside TikTok, Instagram, YouTube, and X as the place your audience pays you. TikTok monetizes through gifts and ad programs with withdrawal minimums. OMB Live offers memberships, premium unlocks, and Creator Fund rewards with weekly PayPal transfers from $20.

Use your social channels for free teasers and send fans to your OMB Live page to join. See the TikTok, Instagram, YouTube, and X comparisons for the details.

Yes. OMB Live is built and operated in the United States, with payments handled by PayPal. Creators from the US, Canada, Australia, and New Zealand can join, and fans from all over the world can subscribe.

Yes. OMB Live is strictly for people 18 and older. The age gate and signup confirm every user is an adult, and no minors are allowed on the platform.

What is a OMB Battle? Two creators compete in a 24-hour versus match. Fans vote with coins, and the creator with the most points wins. Fan gifts in battles are tokens of appreciation that support creators through the Creator Fund.

How do I vote? Go to the Battle Arena and choose a battle to watch. You'll see both creators' media side-by-side. Click "Vote" on the creator you want to support, enter the number of coins to bet (any amount), and confirm. Your coins are deducted from your balance and added to the creator's point tally. The gauge updates instantly.

How much does it cost to vote? There's no minimum or maximum, 1 coin = 1 point. You can vote with as few as 1 coin. You can only vote once per battle.

How do I join as a creator? Make sure you're "Accepting Battles" in your Studio → Battles page. When you create a new post, check the "Enter OMB Battle" checkbox. The system will automatically pair you with another creator when one becomes available. Each battle uses one piece of media, after the battle ends, submit new media to re-enter the queue.

How long does a battle last? 24 hours from when it was created. After 24 hours, votes are counted and the winner is determined. Earnings are automatically added to the creator's balance.

What happens if there's a tie? If both creators have exactly the same number of points, it's a draw, neither gets a win counted, but both still keep their coins.

What do creators earn? Fan gifts in battles are tokens of appreciation that support creators through the Creator Fund. Related rewards are added to your balance at 1 coin = $0.01 and can pay out through the normal weekly PayPal process. Reward rate and schedule are in Studio.

Can I opt out? Yes. Go to Studio → Battles and toggle "Opt Out." This prevents new pairings but doesn't affect any active battles you're in.

Can I see the content before voting? Yes! Media is fully visible on the battle page before you vote. Voting is how you show support, not how you access the content.

What's a battle streak? Consecutive wins. It's shown on your profile and in your battle dashboard.